FAQs

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, Mastercard and PayPal. You also have the option of paying by bank transfer. This last option is only available for domestic shipments.

WHEN WILL MY ORDER ARRIVE?
You can find all the information about shipping here.


WHAT IS THE COMPOSITION OF THE MATERIAL YOU USE FOR THE MANUFACTURE?

Composición: 84% poliamida reciclada y 16% elastano.

HOW CAN I TRACK MY ORDER?
Once the shipment is made, we will provide you with a tracking number via email for you to know where your order is at all times. If you do not receive this email, please contact us.

WHAT IS YOUR RETURN POLICY?
Check our return policy here.

PACKAGES RETURNED TO OUR OFFICES
If your order is returned to us because it could not be delivered for any reason beyond the brand, you will be responsible for paying for the new shipment.

Please contact us if you have any other questions.